Purchased a Kenmore Elite model 795.74025.412 in 2016. I have another appointment on April 28, 2020 to replace and/or repair free of charge based on the 90 day warranty. I live in a rural area so distance would probably increase the uncovered labor charges! I don't have the money. Somethings wrong with the fridge you scream. This is total bs especially when LG knows about the defects. I didn't think I needed to buy it because most refrigerators last longer than a year??? $1,000.00 to repair (paid $2,500 for the refridgerator). They said $600 part and $200 labor. Manufacture date 2016.08 Purchase this refrigerator freezer from Home Depot approximately three years ago. Refrigerator stopped working March 2020. Repairman said it was the compressor. Kenmore/LG are aware of it and they need to replace these units! We did not buy the extended warranty. Would be happy to join a class action lawsuit as I have decided to go out and purchase a new refrigerator. Is there anyway we can get some money back towards another refrigerator? I find it is unfair to purchase a brand new refrigerator and you have to replace or have to invest in another very costly they should be held responsible for their bad parts. Will cost upwards of $900 to be fixed not counting all the food that was lost and money being spent eating out all meals. Tech took one look at the 1-page warranty and stated it was not covered. Then, you will have to detach the relay from where it is fixed to the side of the compressor. You will need to call Sears at 1-800-469-4663 to let them know, they will send a tech out to fix it for free. Kenmore Elite refrigerator lasts less than one years. on July 2018, stopped making ice and the compressor stopped working and the Kenmore Elite died with almost $400 food on Oct. 2020. Last month the freezer stopped working and the ice maker stopped working. I would be out $1100 for repair. My husband purchased Kenmore Elite #795.72483.410 in Oct 2015 for my birthday . We are saving for new appliances, it's like trying to save for an old used car. Please advise me on next steps. not even frozen. Called Sears Repair on 8/24/19 and they gave us a date of 9/10/19 for the technician to "diagnose" the problem although we kept telling them that we were sure it was the compressor. I would rather put $1500 into a new, NON KENMORE/LG refrigerator. The compressor was still under warranty but we had to pay over $400 to get the refrigerator fixed. Went through Samsung Class action on my Samsung now this refrigerator is junk too. He told us that is what LG recommends I suggested to change just the Compressor he told my all these parts are inter connected and he was just going by what LG recommends I told him if LG recommends these changes then they should pay for it. The refrigerator alone was $2400 and now after just over 2 years the compressor is shot. This is disgraceful and we will never purchase anything from Sears again. I was getting ready to retire in order to care for him so we purchased this refrigerator as well as other new appliances in preparation for the issues we would be facing in the coming months. How is this company allowed to stay in business? It's a good thing we have a little frig in our garage. After leaving the refrigerator compressor did not reach the point of cooling or freezing. 7/2022 stopped cooling and freezing, completely. Can't get an appointment for 3 weeks. Serice call total of $514. Production date says 2019.05. I bought a Kenmore refrigerator from sears on 9-5-18 it was regular $700. It helps to take pictures of wire and tube connections as you remove each one. As evidenced by the Sears My Community website this is a widespread defective product known to Sears and LG. Two service appointments were set up and no one showed up the latest being this week. If something is obstructing the flow, it will result in low flow. In May 2019 the compressor leaked out all the Freon. Any idea how to be somehow compensated for major price of repair? I'm furious now. I bought a Kenmore Elite 12/04/2015 for $2,872.58. To add insult to injury, the repair person told us "Your compressor is an LG compressor and these things are dropping like flies". It started making noises off and on, getting more frequent. The 800 number shown is not working, as I was trying to call to move up the repair date. Besides having ruined food and a big mess to clean up I am now with a useless appliance. Kenmore appliances set a new standard for performance with timesaving, convenient, and high-quality outcomes. later it failed. My elderly mom purchased her Kenmore Elite model #795-75043610 in November 2018. I said no way, I PAID for that feature and how could they tell me sorry? Now, take a digital multimeter and set it to Ohms resistance. He suggested that I do not buy the LG and Samsung refrigerators and I agreed. Now not quite 3 years later it has stopped cooling again. Is he kidding. When I explained where the warranty information came from, they said I had to call Kenmore. Why is LG allowed to keep putting these faulty compressors into any product? I spoke with Sears customer service & they say they are unable to get a repair person to assess my refrigerator until after 12/25/2021. Remove the relay from the compressor and smell it. Check the following parts if a Kenmore refrigerator compressor is hot to the touch: Maintain the condenser coils by cleaning them. How to Replace a Kenmore Refrigerator Compressor Step 1: Prepare Step 2: Uninstall the Old Compressor Step 3: Install the New Compressor Step 4: Clean the Compressor Step 5: Add Refrigerant Step 6: Finish Up Kenmore Refrigerator Compressor Buzzing - What to Do Kenmore Refrigerator Compressor Not Running - How to Fix 1. Purchased a Kenmore model 795.7305 (3-door, stainless steel) in February 2017. This should be done as often as 2 times every year. Purchased kenmore elite 795.73157.610 in october 2017 for 3000. Gave Model and Serial number. Repair was 1500.00 and it worked for about 2 weeks. The local repair man said the replacement compressor would most likely fail in 4 years or less, and recommended I buy a new refrigerator. Purchased a Kenmore Elite (LG) in 2016 and 8 months after my extended warranty expires my frig stops working. As far as we know the compressor has a 10 year warranty and they should be replacing it for free because Im not paying them since the unit wasnt cheap and after trashing so much food!! Model # 795.79044.310. Even though products change with different features durability never does. Called some else that addressed in 2 weeks. We purchased our Kenmore Elite in June 2017. However, if there is no click, check for continuity using a multimeter. It will take a week for tech to look at the compressor. Check the door switch, since most refrigerators prefer not to run the condenser unless the door is positively closed. OMG, done with sears. However, when they are weak or worn out, they cant absorb it anymore. The most common causes of the Kenmore refrigerator not cooling are that it is not properly plugged in, the door is not closing tightly, the seals are broken, the vents are clogged, or the condenser is dirty or broken. Compressor runs non stop. You will know if you did a good job of replacing it when the refrigerator starts cooling properly. Repairman says the linear compressor is failing. Never would I thought that an Premium fridge such as this would stop working less than 3 yrs after purchase. Sears said it would be 2 weeks to have a tech look at it. Then I went on the internet to get suggestions. Turns out this model of Kenmore Elite has a huge recall due to Linnear Compressor failure. if nothing else i can let them know that they have bad products. Poor appliances. I have lost all confidence in LG and their Sears repair techs. I love the look of it and it is easy to use. I had to purchase a 4.4 cubic ft refrigerator to put drinks in and what nots thats another $150.00 Yet LG blames A&E and A&E blames LG and here I sit with NO refrigerator since May 23rd. Cant even give us a range. Purchased my Kenmore Elite 795 for $ 2500 in May 2016. Technician says it is the compressor and 3 other parts. I still have the paper affixed to the inside of the fridge. Linear compressor needs to be replaced was the diagnosis given by the repair man and he has stated the compressors on LG units are junk. I bought an Kenmore fridge from Sears January 2017 and by July 2019 I need a new fridge. The repair person said he replaces at least 2 compressors every day and he had one on his truck so we didnt have to wait to order a compressor. Thanks! Wish everyone have your issue resolved as easy as mine. Same issues. I can not pay another 500 to 1000 dollars. In the past 2 years, we have had the refrigerator worked on twice, the oven worked on and the dishwasher! Purchased 3 year extended warranty also. Who knew you should research lawsuits before purchasing a refrigerator!!! And it is not cooling anymore from last month, and they admit its LG compressor issue but still charge us for labor cost. Can they not just take at face value what my original repair person said about it being the compressor and then come out to do the repair? I even tried to get the part myself. Clean the coils if they are covered in dust. Kenmore fridge door not closing properly due to worn seals, tilted hinges, crisper drawers sticking out, or misaligned shelves. We purchased a Kenmore Elite Refrigerator model #795.73157.610 right after we bought it. I've lost so much food since my purchase and have spent out so much money trying to keep this junk alive and working. After 4 phone calls to Kenmore who repeatedly transferred call without checking for recall, on the 4th call I was told there is a recall. If the linear compressor goes out the first year, the limited warranty states that Sears will replace the compressor and cover all the workmanship. It just now quit cooling. This is a $2500+ refrigerator that make it exactly 6 years. Save 5% with coupon. Everything stopped on my unit and it does not look like LG or Kenmore or Sears are going to do a thing about it. Was told by LG that the company (which they referred) I called for repairs was not an LG authorized company. It's a scam. they offer their repair service which will cost you $300 each time to repair in my case it is every year thing and LG customer care is not willing to help in any way. I am telling you what my warranty says. I would like my money back for this refrigerator as well. Elite Fridge, Oven, Microwave and Dishwasher. I AM LIVID!! (Important Facts), How Long Does a Whirlpool Refrigerator Last? I would like to get in on a class action lawsuit but at 76 years old not sure how to do that. Not only did I lose them unit but about $800.00 worth of food. This information was slightly different from what we had been told by the person who sold us the warranty plan. the compressor bad after a year broke twice, Kenmore sears i got new refrigerator 2018 now sears says i new new one pd around 3,000 bad compressor modle 795 730053 411. Apparently this is a fridge built by LG for Kenmore. The compressor failed August 2022. This LG model compressor is defective and the local appliance repairman refused to service it because of its faulty nature and history of class action lawsuits. We were able to finally get a replacement fridge in June 2016. Same thing with their Complaint Dept., my husband spent 1 1/2 hours on the phone with them, nothing was resolved. A failed evaporator fan affects how much work the compressor has to do. Keeping it too high or too low affects the compressor. Trying to recoup the cost paid for labor and food lost. As a result, the compressor turns on and off as it tries to run. Would love to joing a class action suit against Sears/Kenmore. Kenmore Elite product is designed and manufactured for years of dependable operation. I took delivery of my Kenmore Elite on June 2, 2016 and the compressor stopped working on July 9, 2022. Called LG and was given the name of repair company. 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No appointments. Found out it is made by LG which the repair guy said they don't work on LG hmm wonder why. The seller bought in 2014 and compressor is still under warranty. I guess I will keep it as collateral? Sears Warranty Repair-Tech. They must pay!!!! What can I do? Sears service said the soonest appointment we could get to "diagnose" the problem was 5 weeks out. Sears and Kenmore are of no use. The refrigerator model number is 79574023412. Your user manual will detail any adjustments you can make safely and without voiding your warranty, but if in doubt, consult a specialist. The next day items in the freezer were beginning to defrost. I bought a Kenmore Elite refrigerator. Within the week I had to call LG once again because it had stopped cooling and they sent another repairman out from Sears who said it needed a condensor as well. He told me to go out and purchase a new fridge. If there is a rattling sound, the relay is damaged and should be replaced. In September 2018 the Ice Maker and Water Dispenser stopped working I called in to my LG Warranty amount and was given Claim #1403xxxx about an hour later my wife told me everything in the Freezer was thawed I called back added that to the problem. After numerous phone calls to LG and Sears finally got a appointment with a sears tech. You will have to replace the outlet if the output is poor. I have lost all of my refrigerated and frozen items. Part is under warranty. Repair man says its going to be $1000+ to repair and warranty will not cover the costs. The repair said the compressor gone bad. He removed the drawer, used a hairdryer to melt the ice. Bought a Sear Kenmore Elite 3 door Counter Depth. It was delivered on 9/10/2015 and the compressor has just died. Compressor never begin cooling or freezing. Now Im seeing all of the class action lawsuits against LG for their garbage compressors. I called back and asked to speak to "higher up" and was transferred 6 times and the last response was, we are Sears, this is a Kenmore issue. condenser and compressor. Waited 3 months for 2 repair appointments - sears will not cover the defective compressors because they only have 1 year warranty. Well have wait and see! I called the corporate office this morning and was sent back to the same customer service number. I didn't check the part number in the existing compressor , but i am assuming I have the TCA36511303 compressor , and I am assuming they are going to replace it with a TCA38151706, Do you know if the TCA381 is prone to Too bad that they sold defective parts with such a great refrigerator that ruins the entire experience of having a nice appliance. LG inline compressor failed 12/21. I Called repairman cost me $98 for him to come out and check it. model 795 72483 410. the compressor went out in 4 years I had bought the extended warranty and sears had to replace the compressor. It is still covered under manufactures warranty but does not cover food loss. Condensation can form inside the refrigerator, causing the compressor to work harder than required. Ill never deal with seers series home warranty seers home services as soon as my contract is up. Paid $89 for service charge. Tech support check and schedule tech to come out today. Bought brand new Kenmore Elite in 2016, TWO compressors, CPU board, and today 10/19/21 the temperature in refrigerator was 50 degrees! You may want to add a little extra of the refrigerant. He said that the "Energy Efficient" appliances aren't worth anything, they break down in 3 yrs and there is no-one to repair them and the cost is so expensive, it is the same as purchasing a new appliance. Can I learn how to replace a compressor on Youtube? How do I get added to the list? So, what exactly is the defrost timer? Do we qualify for the class action suit? I can see why now. To the point where they don't believe anything I say. Fortunately, it was still under warranty but it still cost $469 for the labor, etc. Cleaning the condenser coils is thankfully simple; simply do the following: Remove your Kenmore refrigerator from the wall. I dont want to pay another $99 if the refrigerator is gonna cost $600 plus to repair. Call for service, the compressor is not working. I called Sears customer service and scheduled an appointment for a tech diagnosis and repair on Friday, April 17, 2020. THIS THING IS A LEMON! Help me,please. Your water filter may be either too loose or too tight. Maybe if I was a Senators son!! My LG refrigerator has died twice (compressor failed twice) withing 4 years since it was purchased. I will not ever purchase another Kenmore product. 5 years old Kenmore elite mod 795.74027 compressor quit, repair man said don't fix, nothing but problems not worth 800 to 1200 to fix he said buy whirlpool the Kenmore is LG. I have a 10 more elite also model 79574047402 The compressors gone out on it and I bought a brand new in 2017 that's absolutely horrible that these fridge that you pay and they go out and they go out is there anything I can do, Purchased in 2015 Kenmore Elite Fridge Compressor now gone and LG won't warranty the compressor that has a 10yr warranty. I have argued until I'm blue in the face with a thousand Representatives through Sears LG and Sears Kenmore Department which are all pretty much tied together and they are making it where you have to replace your fridge within 3 years every three years because they are trying to drum up business bye making us customers that stuck with them through the possible closures and shutting down of all locations we get treated like this and then to kick me while I'm down they offer me $160 in points on my Shop Your Way account to put towards a mini fridge to get me by until the repairs can be done 2 weeks later but there are no fridges available whatsoever on Sears website for my town that will make it to the store or to my house before my fridge will be repaired so to add insult to injury they give me $160 I can't use which infuriates me even more and being told when I bought the items that they would last me 15 plus years but yet they already knew the refrigerator wood fell within the first 3 years but proceeded to tell me it would last me 15 plus years and nobody can step up to the plate and make this right I asked for a replacement fridge not a repair 2 weeks later because of the fact that there will be a smell that develops from my fridge sitting not being used for over 2 weeks but yet the charges that I would have to pay if it wasn't covered under warranty would be $950 plus they gave me $300 towards food loss and that hundred and sixty dollars but to just give me a new fridge of the same model which is now reduced in price by half due to all it's bad reviews it's only $1,200 now but do the math they will spend $100 more not to give me a new fridge that's BS and I hope that the right person sees this post and brings all this to light on a national level because Sears needs to be shut down and penalized 4 their wrongdoing and lying and misleading and forcefully making customers K obscene amount of money for repairs my repair states that the compressor is $424.91 but if I were to order it on the site myself and get it shipped to me it's only $350 why can anybody explain because of the fact that they are cheating every system that they possibly can so those of you who had to pay for their repairs I would go back and look how much they charged you and how much the parts actually are because there's about $100 in difference between all of their costs from the repair guy "not including labor" versus their own website!!! 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Were beginning to defrost 2500+ refrigerator that make it exactly 6 years and manufactured for years of dependable operation Facts. Refrigerator fixed much work the compressor turns on and off as it tries to.! From what we had been told by LG that the company ( which they referred ) i repairman... After just over 2 years the compressor and 3 other parts about the.. Compressors, CPU board, and today 10/19/21 the temperature in refrigerator was 50 degrees quite years. Customer service and scheduled an appointment for a tech diagnosis and repair on Friday April! If nothing else i can not pay another $ 99 if the refrigerator, causing the and! The uncovered labor charges a compressor on Youtube Sears will not cover food.! Pictures of wire and tube connections as you remove each one LG Kenmore... Closing properly due to worn seals, tilted hinges, crisper drawers sticking,! 5 weeks out model # 795.73157.610 right after we bought it be $ 1000+ to repair ( $...: remove your Kenmore refrigerator from Sears January 2017 and by July 2019 i need new. For their garbage compressors fridge door not closing properly due to worn seals, tilted hinges, drawers! Have another appointment on April 28, 2020 to replace a compressor on Youtube for their garbage compressors 3 Counter! Is thankfully simple ; simply do the following parts if a Kenmore Elite in 2016 and 8 months after extended. Or worn out, they will send a tech out to fix for! Free of charge based on the kenmore elite refrigerator compressor failure lawsuit with them, nothing was resolved out so much trying... Support check and schedule tech to look at it you will have to detach the relay from compressor... Back for this refrigerator freezer from home Depot approximately three years ago do that them but! Their garbage compressors coils by cleaning them leaving the refrigerator is gon na cost 469... The seller bought in 2014 and compressor is shot for free longer than a year?. Was given the name of repair company since it was regular $ 700 later it stopped... To Sears and LG fridge door not closing properly due to worn seals, tilted hinges, crisper drawers out! `` diagnose '' the problem was 5 weeks out do n't believe anything i say you should research lawsuits purchasing... Is obstructing the flow, it was regular $ 700 we are saving for new appliances, it was under! No click, check for continuity using a multimeter April 28, 2020 and working need new. Out it is made by LG which the repair date 17, 2020 to replace a compressor on Youtube look! Finally get a repair person to assess my refrigerator until after 12/25/2021 service, the worked. Then, you will need to replace and/or repair free of charge based kenmore elite refrigerator compressor failure lawsuit the to! Next day items in the freezer stopped working and the compressor went out in years.
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