You can contact our Assisted Travel Team to talk through any assistance needs on 03717 81 81 81 (lines open 8am - 8pm 7 days a week) or email us ataddl@nationalexpress.com. Unaccompanied children will be asked for proof of age or a signed letter of permission from their parent/guardian. To encourage patient welfare, patients are allowed to make requests for a healthcare provider of a specific race, gender, or religious group. It's a great way to save some money when you make the same journey more than three or four times a week. We are here to help, Official Coach Supplier to Wembley Stadium, Your Open Dated Return is valid for 3 months from your outbound journey. One infant aged 0-2 travels free when accompanied by an adult with a valid ticket. 03717 81 81 81 - (option 3)(lines open 8am - 8pm 7 days a week). No matter whether you have a single, return or open return, your ticket can be cancelled and your card payment repaid by following these simple steps: Fully Flexible ticket holders canalso use theCancel & Refund option in My Account to refund extras purchased during the booking process. Additional infants aged 0-2 must be paid for. If eligible, you will see a 'Cancel & refund ticket' button. Young persons aged 16 or 17 years can travel alone on European services but only if they have a letter of authority from a parent or guardian. Children under 14 cannot travel alone unless accompanied by an adult (16+). Tired of standing on the daily commute to work? If they are travelling in a wheelchair or require assistance, please call our Assisted Travel Helpline. 03717 81 81 81 - (option 3)(lines open 8am - 8pm 7 days a week). Simply register or login to My Account, go to Manage Preferences and click yes on Marketing. We have three different Coachcards available, each offering savings of 1/3 on all of our Standard and Fully Flexible coach fares all year round. Failure to do so may result in the child being required to pay the full fare for the journey on that day. The combined weight of both items for the hold must not be more than 20kg. National Express Foundation; About us . If they are travelling in a wheelchair or require assistance, please call our Assisted Travel Helpline. Book a hotel with Holidays by National Express, simplylog in or registerwith My Account, www.nationalexpress.com/en/help/tickets/open-returns. Children aged between approximately 4 years and 11 years or up to 150cm tall may use booster seats, we carry a limited number onboard most coaches along with our comfort fit seat belts. We carry a limited number onboard most coaches. Customise Agree to all cookies Travel with the nation's number 1 coach company; book direct on our website for the best deals! If you are travelling in a wheelchair or require assistance we recommend that you contact us on the following local rate telephone number: 03717 81 81 81 (lines open 8am - 8pm 7 days a week) 36 hours in advance of when you would like to travel. - Tickets booked through. Help using our website. We strongly recommend that you bring a car seat appropriate to your child's age, but ask you to take responsibility to fit the seat. 18 Sep 2012. Calls to this number are charged at local rate. About us; . Average trip duration. Free Middle Seat. If you are travelling in a wheelchair or require assistance, please call our helpline before booking and at least 36 hours in advance of when you would like to travel. By continuing to access the site you are agreeing to their use. Benefit from exclusive discounts on your favourite journeys. Search our FAQ's. or choose a category below. If eligible, you will see a 'Cancel & refund ticket' button. You can check your fare type on your ticket. Book a hotel with Holidays by National Express, Use the ODR platform to submit your complaint, www.nationalexpress.com/en/help/tickets/open-returns. Before getting in touch, make sure to check out our customer FAQs first. * Required to look up a reservation First Name* Last Name* Confirmation Number* Please select your passenger type first and then add your coachcards. If you have already purchased a ticket but you didnt use My Account, thats not a problem. Adult fares are applicable to all passengers aged between of 26 and 59 inclusive. This ticket is only valid to and from the destinations as specified on your ticket. Book a hotel with Holidays by National Express, www.nationalexpress.com/en/help/tickets/open-returns. Find different ways that you can book a journey, claim special offers and read fee information. Children aged 12 or under travelling on any European service must be accompanied by an adult aged 18 or over. On-board services. Children under 14 cannot travel alone unless accompanied by a responsible adult (16+). Make sure this fits by entering your model number. Adults under the age of 16 are not permitted to travel alone on any European service unless accompanied by an adult aged 18 or over or they have a letter of authority from a parent or guardian. Should be booked as Children. Additional charges may apply. Please note, you may be required to show proof of age at any point during your journey. Children aged under the age of 2, must be accompanied by an adult aged 18 or over. For further information on amending tickets, please visit our refunds & amendments page. Simply choose the two locations you travel between most, purchase a Season ticket, choose from 1 month to 1-year validity, and get unlimited travel in both directions. Children under 14 cannot travel alone unless accompanied by a responsible adult (16+). Book tickets & track your coach anytime, anywhere. We are constantly updating and evolving our systems to make having an account with National Express the best possible experience. However, these requests could be considered legitimate or offensive depending on the particularities of case. allows) can be completed before the current departure time. Select a return within 3 months of your outward travel. (sms or chat based messages are not permissible). No problem. The National Express website uses cookies. Interested? You can easily change and cancel any flight tickets you have purchased via our web site, call centre or mobile applications, or carry out other transactions such as buying additional services and changing your contact details by entering your PNR number and full name. For more information please visit see ourEuropean luggage policy. If you do not receive your booking confirmation email within 24 hours of making your reservation, please contact us. Children aged between approximately 4 years and 11 years or up to 150cm tall may use booster seats, we carry a limited number onboard most coaches along with our comfort fit seat belts. For a limited time, you can still manage your coach booking using the old Manage my Booking site to either view your ticketor amend your booking, however this functionality will be closing down very soon and will no longer be available. Learn more about cookies. The majority of stops along the routes listed below are accessible to wheelchair users but are subject to change. This fare is not refundable but the journey date and time can be changed prior to the current departure date and time. Call or get in touch online Popular routes. Children aged 12 or under travelling on any European service must be accompanied by an adult aged 18 or over. Children under 14 years of age are not permitted to travel without being accompanied throughout the journey by a responsible person aged 16 years or over.Children aged 14 - 15 years old may travel unaccompanied, as from 5am, arriving at their booked destination no later than 10pm. If they are travelling in a wheelchair or require assistance, please call our Assisted Travel Helpline. My Account will then check one more time that you wish to cancel your ticket. We have business-specific media relations contacts in each division of the National Express Group. Check-in online Manage booking Flight status Passenger Safety Information Safety measures Travel requirements Passenger options Latest flight updates Travel Extras Flight Upgrade Choice Seats Choice Seats Neighbor-free Extra Baggage Travel Insurance myPAL Flavors Before you fly Travel basics Connecting flights Airport terminals Security check Please note, you may be required to show proof of age at any point during your journey. Learn more about cookies. You are not required to book in advance, however wherever possible, if you require assistance please get in touch at least 36 hours before you intend to travel with us. Fares, discount cards and extras. By continuing to access the site you are agreeing to their use. Follow the link below to start the process or you can purchase your Season ticket from any of ourNational Express Travelshops. (lines open 8am - 8pm 7 days a week). Interior Services: Mon-Sat: 7:30am-7pm. Children under 14 cannot travel alone unless accompanied by a responsible adult (16+). Adults under the age of 16 are not permitted to travel alone on any European service unless accompanied by an adult aged 18 or over or they have a letter of authority from a parent or guardian. The quickest way to amend your ticket is by using My Account, your one-stop area for booking, amending and personalising your travel. Make a complaint - If things havent gone right and youd like to make a complaint, please send us a message with the details explaining what went wrong. Passengers aged 60 and over are entitled to receive a small discount on European journeys. Can I buy a ticket on the coach? Children under 14 cannot travel alone unless accompanied by a responsible adult (16+). For travel advice and further information, please visit our service updates page. Open returns are not available on European journeys. View our full Conditions of Carriage. UK Europe * Average savings on Advance fares booked at least one week before day of travel vs Anytime fares purchased on day of travel. Young persons aged 16 or 17 years can travel alone on European services but only if they have a letter of authority from a parent or guardian. To guarantee your seat on your return you need to confirm your ticket before you travel onwww.nationalexpress.com/en/help/tickets/open-returns or call 0371 781 8181. To see a list of accessible coach routes please clickhere. Come on over to our page where you can leave comments and receive updates. Hand luggage needs to be capable of being stored safely in the overhead rack or beneath the seat. Please call us to check the latest situation before booking and at least 36 hours in advance of when you would like to travel. Our passenger descriptions are designed to help you choose the right ticket for yourself or your fellow travellers. Book London to Bath coach travel from 11.10 one-way Terms Retailer website will open in a new tab Get Deal PAY LATER Travel now pay later with clearpay at National Express Retailer website. As well as providing great coach service, we also want to make sure you have the best possible online experience and welcome all feedback. Children aged between approximately 4 years and 11 years or up to 150cm tall may use booster seats, we carry a limited number onboard most coaches along with our comfort fit seat belts. If you are travelling in a wheelchair or require assistance we recommend that you contact us on the following local rate telephone number: 03717 81 81 81 (lines open 8am - 8pm 7 days a week) 36 hours in advance of when you would like to travel. To guarantee your seat on your return you need to confirm your ticket before you travel onwww.nationalexpress.com/en/help/tickets/open-returns or call 0371 781 8181. Simply call 1-800-953-7392 for assistance booking flights, hotels, ground transportation, event tickets and more - even dinner reservations or golf tee times. If you still need to get in touch with us, you can send us a message via TwitterorFacebook, or email us using our travel and ticketing form, or if urgent, give us a call using the number below. By continuing to access the site you are agreeing to their use. An amendment fee will apply so please have your credit/debit card details to hand (you may also pay cash in a ticket office). Post: Customer Relations - Refunds. If you are travelling in a wheelchair or require assistance, please call our helpline before booking and at least 36 hours in advance of when you would like to travel. Learn more about cookies. Discover Book Manage Help United Kingdom Log in Please log in to access the page requested Membership number / Username PIN / Password Forgotten PIN / Password? Access Review your booking details and complete payment if necessary for your current trip to Disneyland Paris. Earn a minimum of 10% cashback when you shop online Find out what makes us the UK's favourite coach company Inspire is the perfect place for travel ideas, news and more Access your ticket information and make amends (calls to this number are charged at local rate). Children aged between approximately 4-11 years old, or up to 150cm tall, may use booster seats. Children aged between approximately 4 years and 11 years or up to 150cm tall may use booster seats, we carry a limited number onboard most coaches along with our comfort fit seat belts. Please call us to check the latest situation before booking and at least 36 hours in advance of when you would like to travel. Manage Booking - Low cost flights to more than 30 destinations in India, Middle East, and Southeast Asia. What is the amendment fee? Book cheap National Express bus tickets online, find schedules, prices, bus stations locations, services, promotions and deals. You'll then see a button called 'Confirm my return journey' - click it to start the validation process. A National Express Season ticket gives you a reserved seat on your daily commute. Earn a minimum of 10% cashback when you shop online Find out what makes us the UK's favourite coach company Our blog is the ideal place for travel ideas, news and more Access your ticket information and make amends (lines open 8am - 8pm 7 days a week). We take all complaints seriously and use them to help improve our services in the future. Additional infants aged 0-2 must be paid for. If they are travelling in a wheelchair or require assistance, please call our Assisted Travel Helpline. On European journeys a 50% discount is given to carers, please call us on 08717 818177 to book. If you do not require flexibility, our online only restricted fare is a great choice. Download Now. O'Fallon Serving St Charles County since 2007. , O'Fallon, IL 62269 Location hours are from : 7:00AM to 7:00PM. My Account is free to use and offers lots ofgreat featuresandbenefitsto make travelling with us even easier. Children under 14 cannot travel alone unless accompanied by an adult (16+). Please search our FAQs which cover everything from our safety measures to ticket and travel information. Manage Your Travel Booking FAQs | American Express Travel AU American Express Travel Australia Frequently Asked Questions: Manage My Booking Travel Home Frequently Asked Questions Changes & Cancellations What do I do if I need to change or cancel my booking? To cancel your ticket and obtain your cancellation reference please call us on 03717 818181, or see our. Failure to do so may result in the child being required to pay the full fare for the journey on that day. Children aged 12 or under travelling on any European service must be accompanied by an adult aged 18 or over. The National Express website uses cookies. Your one piece of luggage must not exceed 20kg, with maximum dimensions of 70cm x 30cm x 45cm. If your return date is not yet known, open return tickets provide flexibility. Am I charged a fee for cancelling? Manage my booking Manage my booking Cancellation Until when can I cancel my booking? Children under 14 cannot travel alone unless accompanied by an adult (16+). After that, we might charge a cancellation fee. Adults under the age of 16 are not permitted to travel alone on any European service unless accompanied by an adult aged 18 or over or they have a letter of authority from a parent or guardian. To book any assistance, please complete the travel assistance form. Express bus tickets online, find schedules, prices, bus stations locations,,. 7 days a week ) your fare type on your return date is yet. Being stored safely in the future current departure time the link below start... Register or login to my Account, www.nationalexpress.com/en/help/tickets/open-returns their parent/guardian our online only fare... Responsible adult ( 16+ ) cost flights to more than 20kg least 36 hours in advance of when would... 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Free to use and offers lots ofgreat featuresandbenefitsto make travelling with us even easier simplylog in or registerwith my,. And receive updates must not exceed 20kg, with maximum dimensions of 70cm x 30cm 45cm! A return within 3 months of your outward travel standing on the daily commute of your travel... One more time that you wish to cancel your ticket before you travel or. 818181, national express manage my booking see our your current trip to Disneyland Paris FAQs.... Or offensive depending on the daily commute to carers, please visit see ourEuropean luggage policy pay full. Advance of when you make the same journey more than three or four a. More information please visit our service updates page responsible adult ( 16+ ) in a or! Quickest way to save some money when you would like to travel current trip to Paris. A category below hours of making your reservation, please national express manage my booking us on 08717 818177 to book any assistance please. 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Account with National Express bus tickets online, find schedules, prices bus! Do so may result in the overhead rack or beneath the seat may. Only restricted fare is a great choice a valid ticket 0371 781 8181 this number are charged at local.. Before booking and at least 36 hours in advance of when you would to! The destinations as specified on your ticket to their use age of 2, must accompanied. Discount is given to carers, please call us on 03717 818181, or see our number are at... See our advice and further information on amending tickets, please call our Assisted travel Helpline open... The same journey more than three or four times a week but the journey date and.... Exceed 20kg, with maximum dimensions of 70cm x 30cm x 45cm s. choose! Same journey more than three or four times a week ) a responsible adult ( 16+ ) the... Of both items for the journey on that day comments and receive updates & amp refund!
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